shiojituPrivacy Policy

This page describes what we collect when you use shiojitu and how we keep that data protected. When you register an account, place a bet on Liga 1 or Piala AFF, play at our live-dealer tables, or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we collect information necessary to verify your identity, process payments, and comply with local law. Our shiojitu privacy practice treats your data with care: we encrypt sensitive information, limit access to authorised staff, and share data only with payment providers and legal authorities where required.

We at shiojitu operate in a regulated environment where identity verification and transaction monitoring are non-negotiable. This means we ask for your name, date of birth, ID document, and residential address during account setup. We also track your account activity—which games you access, how much you deposit and withdraw, and when you log in. None of this is invasive or unusual for a gaming platform; it's standard practice across the industry and required by Indonesian law. What sets our shiojitu approach apart is transparency: we tell you exactly what we collect, why, and how long we keep it.

Read on to understand our data handling, your rights, and how to contact us if you have concerns about your privacy on shiojitu.

What we collect at shiojitu

We collect different categories of data depending on how you interact with our shiojitu platform:

Identity and account data

When you create a shiojitu account, we collect your email address or phone number, full name, date of birth, and residential address. We also request a government-issued ID (KTP, passport, or driver's license) for verification. This information is required by Indonesian law to prevent fraud, money laundering, and identity theft. We store these documents securely and do not share them with third parties except where legally compelled.

Payment and transaction data

Every deposit and withdrawal on shiojitu is logged. We record the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), timestamp, and transaction status. We do not store full bank account numbers or wallet credentials—payment processors handle those directly. We keep transaction records for a minimum of five years to meet legal and regulatory requirements.

Gameplay and account activity

We track which games you access on shiojitu—whether you're playing blackjack, roulette, Aviator, Sweet Bonanza, or placing bets on Liga 1 and Mobile Legends. We record your login times, device information (browser type, operating system), and IP address. We also log your account balance, bet history, and withdrawal requests. This data helps us detect fraud, investigate disputes, and understand platform usage patterns.

Communication data

If you contact our shiojitu support team via live chat, email, or in-app messaging, we store those conversations. We use this data to resolve your issues and improve our support processes. We may also send you account notifications, payment confirmations, and service updates via email or SMS.

Technical and cookie data

Our shiojitu servers collect technical information about your device and browsing activity: IP address, device type, browser version, pages visited, time spent on each page, and referring website. We use cookies (small files stored on your device) to remember your login status, language preference, and game history. Cookies make your shiojitu experience more convenient; you can disable them in your browser settings, but some platform features may not work properly.

Essential cookies
These cookies keep you logged into shiojitu and process your bets. Without them, the platform cannot function.
Analytics cookies
We use analytics tools to understand how players interact with our shiojitu interface. This helps us improve game speed, fix bugs, and optimise navigation.
Preference cookies
These remember your settings on shiojitu—language, game preferences, notification toggles—so you don't have to reset them each time you visit.

How we use your data

We at shiojitu use your collected data for specific, legitimate purposes:

  • Account verification and securityWe verify your identity to prevent fraud and ensure compliance with Indonesian law. We monitor your account for unusual activity (e.g., logins from new locations, rapid withdrawals) and alert you if we suspect compromise.
  • Payment processingWe share essential payment information with our payment processors (the banks and wallet providers you use) to complete deposits and withdrawals. We do not process payments ourselves; those partners handle sensitive financial data under their own security standards.
  • Regulatory complianceWe maintain records of your identity, transactions, and account activity to meet legal requirements in jurisdictions where our shiojitu platform operates. Government agencies may request this data during investigations.
  • Platform operation and improvementWe analyse gameplay patterns, technical performance, and user feedback to improve our shiojitu games, fix bugs, and optimise load times on live-dealer tables and slot games.
  • Marketing and communicationWe may contact you about new games, special events, or service changes. You can opt out of marketing emails anytime via the unsubscribe link in each message.
  • Fraud prevention and dispute resolutionIf you dispute a transaction or claim your shiojitu account was compromised, we investigate by reviewing your account history, device logs, and communication records.

We keep your shiojitu data private. We don't sell it. We don't share it with marketing agencies or data brokers. We use it only to run our platform, protect your account, and comply with law.

shiojitu privacy commitment

Your rights and our shiojitu commitments

Data retention on shiojitu

We keep your account information for as long as your shiojitu account is active. If you close your account, we retain transaction records for five years (as required by law) and delete other personal data within 30 days unless we have a legal reason to keep it longer. We may anonymise your data (removing identifiers so it cannot be linked back to you) after this retention period and retain it for analytics or fraud prevention.

Access and correction on shiojitu

You have the right to access and update your personal data on shiojitu. Log into your account and navigate to account settings to view or modify your name, email, phone number, and residential address. If you find an error in your account history, contact our support team via live chat or email, and we will investigate and correct it if warranted.

Data portability and deletion

You can request a copy of your shiojitu data (including your transaction history, account information, and gameplay records) in a standard electronic format. We will provide this within 30 days. You can also request account deletion, though we will retain transaction records as required by law. Account deletion cannot be reversed.

International data transfers

Our shiojitu servers and payment processors may be located outside Indonesia. This means your data may be transferred to, and stored in, countries with different privacy laws. We undertake to protect your data to the same standard regardless of where it is stored. By using shiojitu, you consent to these international transfers.

Third-party sharing

We at shiojitu do not sell or rent your data. We share information only where necessary:

  • Payment processorsWe share payment information with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet to process your deposits and withdrawals.
  • Legal authoritiesWe may disclose data to police, tax agencies, or other government bodies if required by law or court order. We will notify you of such disclosure unless legally prohibited from doing so.
  • Service providersWe use third-party vendors for email delivery, analytics, hosting, and customer support. These vendors are contractually bound to protect your data and use it only for services they provide to shiojitu.

Contact us about privacy on shiojitu

If you have questions about our shiojitu privacy policy, wish to exercise your rights, or believe we have misused your data, contact us:

  • Live chatAvailable on our shiojitu platform during business hours. Select "Privacy" from the topic menu.
  • EmailSend a message to our support team with "Privacy Request" in the subject line. We will respond within 14 days.
  • In-app helpNavigate to Account Settings → Help → Data and Privacy in your shiojitu account for common questions and request forms.

Our shiojitu platform is available only where local law permits. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or another region where Indonesian law applies, this privacy policy governs our handling of your data. If you are outside Indonesia, our services may not be available to you, and this policy may not apply. You are responsible for verifying that your use of shiojitu complies with your local jurisdiction's laws.

We reserve the right to update this shiojitu privacy policy. We will notify you of material changes via email or by posting an updated version on this page. Your continued use of shiojitu after changes are posted means you accept the updated policy. Last updated: this document reflects our current privacy practices on shiojitu.

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